Your Trusted Home Service Partner

1. Service Agreement

By engaging TrustWorthy Home Touch services, you agree to these terms. Our services include residential cleaning, maintenance, and related household care solutions.

2. Service Standards

We provide professional cleaning services using industry-standard practices and eco-friendly products. All team members are trained, background-checked, and insured.

3. Scheduling and Access

Services are provided by appointment. Clients must provide reasonable access to the property and notify us of any scheduling changes at least 24 hours in advance.

4. Pricing and Payment

Service pricing is provided upfront with no hidden fees. Payment is due upon completion of services. We accept various payment methods for your convenience.

5. Satisfaction Guarantee

We guarantee your satisfaction. If you're not completely happy with our service, contact us within 24 hours and we'll make it right at no additional charge.

6. Liability and Insurance

We maintain comprehensive liability insurance. Our responsibility is limited to the cost of re-cleaning or replacement of damaged items, subject to policy terms.

7. Cancellation Policy

Services may be cancelled with 24-hour notice. Late cancellations may be subject to a service charge. We reserve the right to reschedule due to weather or emergency situations.

8. Privacy and Confidentiality

We respect your privacy and maintain strict confidentiality regarding your home and personal information. Our privacy practices comply with applicable data protection laws.

1. Information We Collect

We collect personal information necessary to provide our services, including name, address, phone number, email, and service preferences. This information is provided voluntarily when you request our services.

2. How We Use Your Information

Your information is used to:

• Schedule and provide cleaning services
• Communicate about appointments and service updates
• Process payments and maintain service records
• Improve our services based on your feedback

3. Information Sharing

We do not sell, rent, or share your personal information with third parties except as necessary to provide services or as required by law. Service providers (payment processors, insurance companies) may have access to relevant information.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Data Retention

We retain your personal information only as long as necessary to provide services and comply with legal obligations. You may request deletion of your data at any time.

6. Your Rights

You have the right to:

• Access and review your personal information
• Request corrections to inaccurate information
• Request deletion of your personal information
• Opt out of non-essential communications

7. Cookies and Website Data

Our website uses cookies to improve functionality and user experience. You can control cookie preferences through your browser settings or our cookie management tool.

8. Contact Information

For privacy-related questions or requests, contact us at (773) 555-0147 or [email protected].

1. What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide a better user experience and understand how our website is used.

2. Types of Cookies We Use

Essential Cookies: Required for basic website functionality, including security features and accessibility options.

Analytics Cookies: Help us understand visitor behavior and improve our website performance.

Marketing Cookies: Used to deliver relevant advertisements and measure campaign effectiveness.

3. Cookie Categories

• Strictly Necessary: Cannot be disabled as they're essential for website operation
• Performance: Collect anonymous information about website usage
• Functionality: Remember your preferences and settings
• Targeting: Track browsing habits to deliver personalized content

4. Managing Cookies

You can control cookie settings through:

• Our cookie consent banner when you first visit
• Browser settings to block or delete cookies
• Third-party opt-out tools for advertising cookies

5. Third-Party Cookies

Some cookies are placed by third-party services. These are governed by the respective third parties' privacy policies.

6. Cookie Retention

Session cookies are deleted when you close your browser. Persistent cookies remain until they expire or you delete them manually.

7. Updates to This Policy

We may update this cookie policy periodically. Changes will be posted on this page with an updated revision date.

1. Copyright Infringement Policy

TrustWorthy Home Touch respects intellectual property rights and expects users to do the same. We respond promptly to valid copyright infringement notices.

2. Filing a DMCA Notice

If you believe your copyrighted work has been infringed, please provide:

• Your contact information
• Description of the copyrighted work
• Location of the allegedly infringing material
• Statement of good faith belief
• Statement of accuracy under penalty of perjury
• Your physical or electronic signature

3. Designated Copyright Agent

Send DMCA notices to:

TrustWorthy Home Touch
DMCA Agent
2847 Oak Street
Chicago, IL 60647, USA
Email: [email protected]

4. Counter-Notification Process

If you believe content was removed in error, you may file a counter-notification containing:

• Your contact information
• Description of removed material and its location
• Statement under penalty of perjury of good faith belief
• Consent to jurisdiction of federal court
• Your physical or electronic signature

5. Repeat Infringer Policy

We maintain a policy of terminating services for users who are repeat copyright infringers in appropriate circumstances.

6. Fair Use Consideration

We consider fair use principles when evaluating copyright claims and may seek legal counsel when appropriate.

7. Processing Time

Valid DMCA notices will be processed within 5-7 business days. We will notify relevant parties of actions taken.

1. Your Data Protection Rights

Under GDPR and similar regulations, you have the following rights regarding your personal data:

2. Right to Access

You can request a copy of the personal data we hold about you, including information about how it's processed.

3. Right to Rectification

You can request correction of inaccurate personal data or completion of incomplete data.

4. Right to Erasure

You can request deletion of your personal data under certain circumstances, including:

• The data is no longer necessary for the original purpose
• You withdraw consent and there's no other legal basis
• The data has been unlawfully processed

5. Right to Restrict Processing

You can request limitation of processing under specific conditions, such as when you contest data accuracy.

6. Right to Data Portability

You can request your data in a structured, machine-readable format for transfer to another service provider.

7. Right to Object

You can object to processing based on legitimate interests, direct marketing, or research purposes.

8. Exercising Your Rights

To exercise any of these rights, contact us at:

• Phone: (773) 555-0147
• Email: [email protected]
• Mail: 2847 Oak Street, Chicago, IL 60647

9. Response Time

We will respond to valid requests within 30 days. Complex requests may take up to 90 days with notification of the extension.

10. Data Protection Officer

For questions about data protection or to file a complaint, contact our Data Protection Officer at [email protected].

11. Supervisory Authority

You have the right to lodge a complaint with your local data protection supervisory authority if you believe we've violated your privacy rights.